Shipping policy
Shipping Policy
Last updated: [Add date]
Thank you for shopping with us! Please read our shipping policy carefully to understand how we process and deliver orders within Pakistan.
📍 Shipping Location
We currently ship across Pakistan only.
🚚 Shipping Partners
Orders are delivered through trusted courier services operating nationwide (e.g., TCS, Leopards, M&P, or similar).
⏱ Order Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
📦 Delivery Time
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Major Cities: 2–4 business days
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Other Cities / Remote Areas: 3–7 business days
Delivery times may vary due to weather, public holidays, or courier delays.
💰 Shipping Charges
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Shipping charges (if any) will be calculated at checkout.
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Promotional offers may include free shipping on selected products or order values.
💵 Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan unless otherwise stated.
📬 Order Tracking
Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email to track your parcel.
❌ Failed Deliveries
If a delivery attempt fails due to incorrect address or unavailability:
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The courier may attempt re-delivery, or
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The order may be returned to us. Additional charges may apply for re-shipping.
📦 Damaged or Missing Items
If you receive a damaged, defective, or incorrect item:
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Contact us within 48 hours of delivery
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Provide order details and clear photos for verification
📞 Contact Us
For shipping-related questions, please contact us at:
Email:
Phone/WhatsApp:
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